Industry Experts Recognize Avaya as Leader in Unified Communications

Email | Print

Comment

Recommend this story (*)

[-]Text[+]

• Miercom and Nemertes Research award Avaya Unified Communications for reliability, security and survivability, and for delivering vertical solutions


• Avaya placed as global leader global market leader in $3.1 billion UC market for third quarter of 2008 by Dell’Oro Group

Avaya has underscored its leadership position in Unified Communications solutions by winning two awards at the recently held VoiceCon San Francisco 2008. The company was also placed as a leader in worldwide unified communications market for the third quarter of 2008 in terms of revenue, according to a Dell’Oro Group Enterprise Telephony Report.   

The awards were presented by Miercom, a leading independent testing company, and Nemertes Research, a research advisory firm specializing in the understanding of business value of emerging technologies.

Miercom presented Avaya with the “Rated Best” award - Survivability for Large Enterprise UC Solution, which came from extensive, benchmark testing of Avaya Communication Manager software, servers, gateways and Avaya one-X clients and endpoints against competitive offers. Focusing on the resiliency, reliability and security of a typical Avaya installation, Miercom found that it “proved highly-immune against purposeful network and power outages as well as a battery of attempted security breaches.”

Nemertes Research presented Avaya Unified Communications with a PilotHouse award for Best Overall Vertical Solutions. The award is based on a survey of more than 500 IT decision-makers  using Unified Communications who rated vendors in a variety of areas, including product features, vision, customer service, value, etc. Avaya earned the highest overall score among customers in eight vertical markets. According to the report, Avaya’s industry-based solutions have created a solid customer experience through a focus on pulling together the right partners, products and services to create solutions designed for their needs.  

 Dell’Oro Group included unified communications research in its quarterly report on the enterprise telephony market and its vendors. According to the report, Avaya led in unified communications revenues in the third quarter of 2008 with 22 percent of the global market share, more than 3 points ahead of its nearest competitor. The total market in revenues for UC in the third quarter was $3.1 billion, according to Dell’Oro Group, and included vendors such as Cisco, Nortel, Alcatel-Lucent, Siemens and Microsoft. Avaya also led the Total PBX market in revenues with 20 percent market share, 6 points ahead of its nearest competitor, marking the fifteenth consecutive quarter that Avaya has led in the overall enterprise telephony market.

Email | Print

RECOMMEND THIS STORY

Your Vote 1 2 3 4 5

Average Rating

Add your own comment: